Skip to main content
Nulix gives you fine-grained control over who sees your content — from a single article all the way up to your entire knowledge base. You can make content fully public, restrict it to specific audience groups, or keep it hidden as a draft while you polish it. Understanding how visibility layers stack on top of one another lets you build a knowledge base that serves different reader types without duplicating content.

Article-Level Visibility

Every article has its own visibility state, set in the Visibility panel on the right-hand side of the editor. Choose one of three states:
The article is visible to all visitors — signed-in or not. Use this for general documentation, FAQs, and any content you want search engines to index and share freely.
The article is visible only to readers who belong to a specific audience group (for example, “Pro Plan” or “Enterprise Customers”). Visitors who are not part of the audience see a “You don’t have access” message or are redirected, depending on your KB settings. See Audience Gating below for a step-by-step setup guide.
The article is not visible to any reader. It is accessible only to workspace members with Editor or Admin roles. Use Draft to work on new content, stage updates, or park articles you’re no longer sure about without deleting them. Draft articles do not appear in search results or navigation.

Category-Level Visibility

You can hide an entire category — and all of the articles inside it — from your public knowledge base. This is useful when you’re building out a new section that isn’t ready to launch, or when you want to maintain internal reference content within Nulix without exposing it to readers. To toggle category visibility:
1

Open Categories

Go to your dashboard and click Categories in the left sidebar.
2

Edit the category

Click the ⋯ menu next to the category name and select Edit.
3

Toggle visibility

In the category settings, switch the Visibility toggle to Hidden. Click Save. The category and all its articles disappear from the public navigation and search results immediately.
Hiding a category hides all articles inside it, regardless of those articles’ individual visibility states. A Public article inside a Hidden category will not be visible to readers until the category is made visible again.

Knowledge Base–Level Visibility

At the broadest level, you can control access to your entire knowledge base from Settings → Knowledge Base → Visibility. Nulix offers three KB-level modes:

Audience Gating Walkthrough

Audience gating lets you publish content that is only visible to a defined group of readers — for example, customers on a paid plan, internal team members, or beta testers.
1

Create an audience

Go to Settings → Audiences → New Audience. Give the audience a name (e.g., “Enterprise Customers”) and click Save. You can add members manually or sync them via the API.
2

Assign members to the audience

Open the audience and click Add Members. Enter email addresses individually or upload a CSV. Members receive an email invitation to access the gated content.
3

Gate an article

Open the article you want to restrict. In the Visibility panel, select Audience-Gated, then choose the audience from the dropdown. Click Save (or Publish if the article is new).
4

Verify access

Use the Preview as Audience button to see exactly what a member of that audience will see. Then test with a browser session that is not signed in to confirm unauthenticated visitors cannot access the content.
You can assign multiple audience groups to a single article if you need to grant access to more than one group — for example, both “Beta Testers” and “Enterprise Customers”. Hold Cmd/Ctrl while clicking to select multiple audiences in the dropdown.

Visibility Options Summary

Use this table as a quick reference when deciding which visibility setting to apply:
* A signed-in user who is not a member of the required audience is treated the same as an anonymous visitor for audience-gated content — they see a “You don’t have access” message.

Next Steps

Audiences Concept

Learn how Nulix audience groups work, how to manage members, and how to sync audiences via the API.

Roles & Permissions

Understand the difference between reader access and workspace member roles like Editor and Admin.